technical support services. Your TV's picture settings may be causing Netflix to display a black screen. Getting the audio to playback on the TV If you're using a HDMI cable to connect your computer to the TV, you may just need to toggle the audio settings on your PC to send the audio to the TV. Technician's Assistant: Was there a power outage recently? At Output, you select your TV (e.g., LG TV). Here we outline what they are and how you can try to … Plug the other end of the cable into your laptop's HDMI out port, or into the appropriate adapter for your computer. Blu-ray player. official On the supplied TV remote control, press the INPUT button repeatedly until it displays the correct … http://windows.microsoft.com/en-in/windows-8/troubleshoot-video-card-problems, http://windows.microsoft.com/en-us/windows-8/all-drivers, http://windows.microsoft.com/en-us/windows-8/windows-update-faq. You can follow the question or vote as helpful, but you cannot reply to this thread. tells me not supported by current Windows version, but this is the version came with PC...8.1 help anyone? No. Check the output of the connected Video device. You may update the video card drivers and also install any pending Windows Updates related to this device. However, in most cases, this is not enough as it will only result in duplicating your computer screen on the TV screen, but the sound still come through the PC. Select the correct source on the HDTV monitor or TV. Cables. Microsoft global customer service number. Make sure the TV … -          If your HDMI video card does not support audio, you may need to connect additional audio cables between the PC and TV. Expand “Display Adaptor”. For HDMI mini and MiniDisplay cables, one end of the cable should be an HDMI mini or MiniDisplay cable which you can plug into your comput… You can help protect yourself from scammers by verifying that the contact is a If your HDMI video card does not support audio, you may need to connect additional audio cables between the PC and TV. You may need to update your HDMI video card drivers for your version of Windows. I have new Toshiba Satellite laptop, when hooking up my HDMI to tv only get sound, no pic. Not the HDMI cable as it works from iPad. The HDMI slot is usually behind the CPU if you have a desktop computer, or on the side of a keyboard on a laptop. 2. Right click on the video driver and select “Update Driver Software”. This thread is locked. Maybe the connected device is not outputting via … Contact your device manufacturer for help adjusting these settings. You've connected your desktop PC or laptop with an HDMI cable to your TV, but there's NO sound coming out of your TV speakers while playing a movie or video. -          You may need to update your HDMI video card drivers for your version of Windows. There is no problem with the HDMI cable or TV as my wifes laptop plays video to the TV with the same HDMI cable with no problem. Technician's Assistant: Anything else you want the TV expert to know before I connect you? Use the information in this document to check your settings and troubleshoot problems. how to get picture on tv from pc or laptop with HDMI cable. Microsoft global customer service number. You may need to set the HDMI video device as the default video device. Read somewhere that Bios might need updating but don't know whether it's this (or how to fix). The issue here can be one of several issues, the following may apply: -          The HDMI graphics card may not support HDMI video. 2. Press (Windows key + X) and click on “Device Manager”. After connecting my laptop to TV through HDMI, no picture only sound. Right-click on HDMI, Digital Audio, High Definition Audio Device or your TV and choose Set as Default Device. Your problem has probably something to do with a sound setting in Microsoft Windows. HDMI to TV No Sound Press the HOME button. 3. 1. … Right-click on the speaker icon located in the Windows notification area (system tray) and then click on Open Sound settings. Connect one end of the HDMI cable into an available HDMI port on the TV. You can help protect yourself from scammers by verifying that the contact is a, official If the display or TV has more than one HDMI input, make sure you select the HDMI port that the HDMI cable is connected to, for example HDMI 2. 3. Troubleshoot video card problems: http://windows.microsoft.com/en-in/windows-8/troubleshoot-video-card-problems, Download and install drivers: http://windows.microsoft.com/en-us/windows-8/all-drivers, Windows Update: Frequently Asked Questions: http://windows.microsoft.com/en-us/windows-8/windows-update-faq. Make sure the connected display / TV does support audio over HDMI. My laptop has played video back in the past with no problem. If so, then your problem is solved. There are a few reasons why you’re getting no sound when using an HDMI cable to your screen. 2. 5. When they ask you which of the devices you want to troubleshoot, you select your TV. Right-click on the speaker icon located in the Windows notification area (system tray) and then click on Playback devices. 3) Only AFTER this, connect the laptop to the TV via HDMI. Windows 10 - Sound settings Right-click on the speaker icon located in the Windows notification … If you have an Android TV™, check the HDMI® signal format in the TV menu settings. Step 2: Select your display / TV as the primary audio device in Windows by going to the speaker symbol in the taskbar. If I right click HDMI ATI and click Test, I get the following message: "The device is … 3. To update the drivers, you may contact the computer manufacturer website or the device manufacturer website. No picture but have sound. You may update the Display driver and check if this helps. Protect Yourself From Tech Support Scams Some PC's may use a regular HDMI port, while others will use an HDMI mini or MiniDisplay port. Hi all, just connected my G53 up to the TV via HDMI . 1. Learn More. Try if there's sound coming out of your TV speakers. Hdmi cable. If you are using an adapter, connect that adapter to your computer. If your PC only has a DVI or VGA connection, you will need a separate audio cable connecting the two. This tutorial will show you step by step how to solve this sound problem in Windows 7, 8, 8.1 and 10. I have Dell Latitude E6230. Check that the display is connected to the computer and turned on. Do not select HDMI as the default audio device in Windows Right click -> Sound and make sure your HDMI connection appears and is selected as primary. If you don't hear sound or see video, visit Black screen with no sound. I can connect to TV via HDMI cable and picture is fine but I don't get any sound through TV. Click on OK to save the setting and to close the settings window. Can't get a picture from TV using HDMI. Microsoft Agent or Take note of the HDMI input number it is being connected to. I have set HDMI ATI output as the default under playback devices but sound is still via laptop. Technician's Assistant: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV? That is my problem The HDMI graphics card may not support HDMI video. I get a great picture but no sound. In order to connect your PC to your TV, you'll need one of any number of available cables. Check if another HDMI devices does provide audio on the same HDMI port. Select Settings. Sound is fine, but no picture, and in the display settings it dousn't show a second screen, Have tried updating the drivers in Device Manager but still nothing. A: TV; B: Computer; C: HDMI cable (not supplied) Turn on the TV first, then turn on the computer. When you connect your Windows PC to a TV via HDMI cable, you need to select proper Input Source for TV HDMI cable. If available, try an HDMI port on another TV. The computer, however, "tells" me, that the TV is connected and everything works fine. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary My G53 has been back to ASUS here in Melb for repairs twice earlier this year and I have not played video back … Maybe the connected device is not outputting via … Connect one end of the HDMI cable to the PC. Check the output of the connected Video device. Change Multiple Display Operating Mode. Blu-ray players. I have two screenshots for you: Laptop recognizes the TV, but there's just no picture. The picture is fine but there's no sound, it says that the 'Spatial sound' is off and doesn't give me an option to turn the sound on for anything but headphones No sound using TV as monitor with HDMI cable Solved - Windows 10 Forums Microsoft Employee and that the phone number is an Refer to this article to know more about “Update Driver Software”. 6) Sound and picture should return to the laptop. Reply with the status of the issue and we will be glad to offer our assistance. The troubleshooter will search for problems. Keep the HDMI source connected to your TV and make a separate audio connection from your device to the the TV until you can determine the problem with the receiver. 4) Sound and picture should transfer to TV 5) Once finished, unplug the HDMI cable from the laptop before shutting down the laptop. 1. If you are using a DVI-to-HDMI adapter, select DVI as the source. When connecting your computer to an HDMI device, such as a monitor, TV, or surround sound speakers, you might encounter display or sound issues. Press (Windows key + X) and click on “Device Manager”. Right click on the video driver and select “Update Driver Software”. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary NOTES: At this point, the input has not been switched to the computer, therefore the picture from the connected computer is not displayed. Thanks for your feedback, it helps us improve the site. If you want to use your computer's speakers again, then right-click on Speakers and choose Set as Default Device. However, have connected the HDMI cable from the laptop to the Plasma TV and picture and display shows great but the sound is not transfering to the TV, only playing on the laptop. If it is set to … 3. Follow the steps of the troubleshooter to fix your problem. If the problem is the HDMI input on the audio receiver, you may still be able to use the receiver's audio inputs to transmit sound from your HDMI device. technical support services. If the above fixes didn't work, you can manually change … -          You may need to set the HDMI video device as the default video device. 1. DVI and VGA ports only carry video signals. When I connect the laptop with HDMI cable to a TV, i get no picture from the computer to the TV. I will show you how to change this setting. 'S may use a regular HDMI port, or into the appropriate adapter your. 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