You may fix this if you have Windows computer. All you can do is either to use another external HDD, or wait for a new update for the PS4 system software. Some devices are not compatible due to shape or design. This error also happens when during the connection, the PS4 or the external storage unit falls to the floor. 4 years ago So, you need to convert the NTFS file system USB drive to the FAT32/exFAT file system. No, you haven't and no, it's not. 4. After that, create another folder by … I downloaded the update on the correctly formatted USB yet the playstation fails to read it giving me “The USB storage device is not connected SU-41333-4” message. “The USB Storage device is not connected” ... [Image] My son has been asking for a custom ps4 controller for Christmas. And you have to scroll to the bottom of the site to download that image. FAT 32 USB storage device, such as a USB flash drive — there must be approximately 460 MB of free space. Also, the external drive cannot be connected to the console through a USB hub, it must be directly connected to one of the USB ports on the PS4 or PS4 Pro. You can safely disconnect or format a USB storage device for use as extended storage. Set check marks beside the data you wish to delete or [Select All]. Connect the USB storage device directly to your PS4™ system to use it as extended storage. It also shows you all the hard disks connected to your PC, and you can review information like partitions, sizes, and more. This error message appears when you go to the “Saved Data in System Storage” page and click on the “Copy to USB Data Unit” option. Please anything would help. If there is no enough space, you can choose not to back up application data. The 2TB HDD lights up and flashes blue when plugged int0 the PS4 but the PS4 does not prompt to format it nor does it recognise it when you g to storage or USB devices. We may have overlooked other explanations, but, according to our expertise, these are the most common ones. Even then it’s strange because I downloaded the recent update four days ago with no problem and continued to use the PS4. Having just checked on Sony's site, the two files sizes currently available are either 442MB or 995MB. In some cases, there won't be any messages when the PS4 system stops responding to the external HDD connected to it. Select [Delete] and then select [OK] to confirm your decision. Along with the right USB format for PS4 USB interface should be 3.0 as the lower versions are too slow to read and write the data to or from PS4. So when I go to initialize with the safe mode option 7 it recognized my hard drive but after loading for a bit it says “Cannot Initialize (CE-33567-4). Select a game. My PS4 can’t see the to recognize the hard drive . In PS4, if you have connected your USB to PS4 but not recognized, in all probability, it is due to the compatibility. There has been a system file conflict with the external hard drive driver files that hindered the PS4 system from recognizing it again. This accumulates lately and generate errors in the system functionality. There are many applications of external USB drive in PS4 when playing games. For Android devices, I get no USB Connect sound, and the device does not show up in Disk Management. If it does, the problem then is with your PS4, you most probably need to full initialize it. Sometimes, when you connect an external hard drive to PS4, you may get a message indicating that PS4 system hasn’t recognize the USB storage device. Insert the USB flash drive or hard drive into one USB port of PS4 console. Just have any High USB storage device. A lot of PS4 users, therefore, connect an. ... How to Install/Update System Software on PS4. Please attach it to a computer, and you are going to make sure it is. Your USB drive has died. Usually, it is suggested backing up the data to a USB storage device. If you agree that I should format it, how do I do it since it doesn’t show up in mycomputer folder. Also, I dont know what im doing wrong as this is my second ps4 that has done this over 3 years ago. Also locks to keep his siblings away. Here are some steps to convert a USB storage device to FAT32. It then said to install USB with v8.03. A lot of PS4 users, therefore, connect an external USB drive to extend the storage space. How to come over this? Something similar to the message in this image: Fixing this issue is too easy, and requires you to do the following: Check if the external hard drive is not defected. see i chose to click the option stop using this as an extended storage while in the background i was having spotify error so i clicked the option but now it shows no usb device connected. If your console does not recognize the update file, check that the USB is in FAT32 format and that the folder and file names are correct. First off, i’d like to say what an awesome site this is. If that doesn’t work, you need to FULL initialize the PS4 and reinstall the system software from scratch. As mentioned above that it is difficult to plug-in … , because older versions don’t support an external storage device. You can only use one extended storage device at a time. Here you can select the exFAT filesystem. After replacing the drive, the software installation process went exactly as it was supposed to and the PS4 is now working better than before. I am not able to take backup coz of this. Your drive is built into NTFS in simple words and is not compatible with PS4. Music files for example must be saved within a folder titled "MUSIC". Thus, you can prepare a FAT32 or exFAT formatted USB device with enough free space to save the data needed to be backed up. Have you tried connecting the external HDD to a PC to check whether it functions there or not? If it does, you have to full initialize the PS4 and reinstall the operating system. When I go to settings "usb storage device" it simply says that "USB storage device is not connected". Format NTFS Drive To FAT32 Via Windows Explorer, Link the USB drive to your device. PS4 stops replying. Select (Settings) > [Devices] > [USB Storage Devices]. There was probably an electric shock occurred when that accident happened. In the File System section, you can pick “exFAT or FAT32.”. Additionally, for mobile devices running Android 10, you can now connect a DUALSHOCK 4 wireless controller via Bluetooth®for Remote Play*2*3. I've re-formatted it and still the PS4 will not see it. The button assignments that you set for your controller on your PS4 are now reflected when you use Remote Play. However, when I plugged in the USB hard drive to my PS4, I was prompted by the message that “The USB storage device cannot be used.The file system is not … I have tried this with three separate Android phones - ensuring they were unlocked, using different USB cables on different USB ports and even through my OneLink dock. What exactly is happening with you? Make sure to download the latest version of. It seems like it’s a problem with the PS4 system itself. You reconnect the same USB device or a different USB device to the same USB port on the hub. If it’s working correctly, then make sure the external hard drive is formatted with FAT or exFAT file system, because PS4 doesn’t accept other file systems. This may have ended up in the PS4 external hard drive not recognized or stopped working. I can’t find anything online about that error code and I have no idea what to do next. The PS4 must recognize every USB storage device connected to it, and a message will show up telling you to format it. All the thumb drives work fine in pc and are FAT32 and PS4 did read from USB first 2 times. How could you do that while you already got that error? PS4 HDD Upgrade vs. Extended Storage – Pros & Cons. Connect your USB storage device to another device, such as your laptop or desktop computer. Switch the USB port. Also, in the storage options, even if the phone is connected, it says: "Connect your device to a computer to access USB connection settings". Probably you don’t use the USB ports safely which shortens their lifespan. Sometimes, when you connect an external hard drive to PS4, you may get a message indicating that PS4 system hasn’t recognize the USB storage device. My PS4 did not update properly to 8.03 and next time I started it was in safe mode and said to connect Dualshock via USB. مما يجعل المستخدم يقف في حيرة خصوصاً لمن اراد اخذ نسخة احتياطية من بيانات الالعاب و الصور ( لقطات الشاشة ولقطات الفيديو ) 2. For details on using extended storage, see "Using extended storage". There may come a time when your Windows 10-powered machine will just not recognise a USB device. Select a device to format in (Settings) > [Devices] > [USB Storage Devices], and then select [Format as Extended Storage]. If not, try another USB storage device. You can also try changing the drive letter for the devices if the device is shown under Disk management. PS4 “Checking System Storage Status” Issue | Fixed by Experts, PS4 Black (Blank) Screen Issue | Fixed by Experts, Troubleshooting the Blue Light of Death on a PS4, Symptoms of a Faulty PS4 Graphics Card (GPU), PS4 External Hard Drive NOT Recognized NOT Working [Fixed], PS4 Is Freezing & Behaving Weirdly | Fixed by Experts, PS4 Hard Drive Failure? Your email address will not be published. I tried all of the safe mode options 1-6 as well as downloading the 7.51 software to my hard drive. I’m afraid to say that you don’t need to format the external HDD, rather you need to full initialize the PS4. We will be happy to help you, Your email address will not be published. It sounds like a piece of cake thing to … Keeping your precious PS4 files backed up to prevent any data loss that might occur in the event of a system failure. In this scenario, the computer does not detect the USB device. I abruptly pulled a usb storage drive out of my ps4 and now it doesn’t recognize it. And you will get step-by-stepinstruction on how to format USB storage device for PS4 in the following part. And I know it’s not the SSD because the first thing I did was check it with Crystal Disk Info and all was good. 4. Manoxkrishna. It’s not the PS4 or computer but it’s hard drive itself cause it recognized on my computer but not no one else’s . You can confirm that by trying the external HDD on another PS4 and check whether it works or not. This is a very common issue with the PS4 system. If this is the case, a hardware malfunction doesn’t necessarily imply this. A computer connected to the internet; A USB flash drive. Built the controller myself with an extremerate decade kit. Also wenn ich meine PS4 einschalte dann kommt zuerst immer : checking the systemstorage status... do not turn off the PS4. The one you need is close to 1GiB in Size. This is the normal situation. Be sure to fully insert the device into the USB port. I've done this but the PS4 keeps saying the USB storage device is not connected. Attempt to full-format it if it’s defective or if it has any bad sectors, and this should repair it. Check the USB device to see whether it is working. Whenthe check is complete, the PS4 restart automatically. It shows up on my PC but now with everything on it should I re-format it? First it downloaded the update, then it started applying it. Also, the external drive cannot be connected to the console through a USB hub, it must be directly connected to one of the USB ports on the PS4 or PS4 Pro. I connected the hard drive to a PC and it recognises it although it doesn’t directly show it in mypc. Yes, i connected the hard drive to a computer and it said it was working just fine. All other options 1-6 I cannot scroll up to. The first thing you have to do in this situation is to check whether the external hard drive is still healthy or not by connecting it to a PC and checking whether it works fine or not. Have you FULL initialized PS4 (which includes re-installing the PS4 system software from scratch)? I did a full initialization of my ps4 and its still not registering. Please visit this page for more details. First it downloaded the update, then it started applying it. Step 1: Click “Start”, and then select “Run” option. Please provide us with further details so as to be able to properly help you. Format as extended storage … Select Next , then Format , and Confirm . You have to initialize the PS4 in order to work around this issue. 3. (SU-41333-4). An abrupt power surge or electrical shock. In some cases, the user might get an alert message saying that "The USB storage device is not connected". I’ve also rebuilt the database. After all, tests will manifest the real source of problem. Try connecting it to a PC and check whether it recognizes it or not. Any idea what i could do? What’s the Best Replacement Hard Drive for PS4? After using Diskpart Command, only unallocated space is on your disk (so no NTFS or FAT32 or xFAT), now just disconnect the hdd from your pc and put it in the ps4 and re-initialize. Did everything mentioned and nothing changed. Your email address will not be published. This could have destroyed something between the PS4 and the hard drive, which caused PS4 to stop recognizing it. But now I can’t re-install PS4 software from USB. The hard drive is barely 2 months old and I haven’t backed up any saved data so I’m not losing much but I can’t afford to let it die so soon. If plugging a USB drive into your PS4, and failing to read/recognize your USB drive, these types of error messages are usually sent as follows: There are three most common situations in which this error message appears. My playstation prompts me to install new update software on it when i open it. Your email address will not be published. You can safely disconnect or format a USB storage device for use as extended storage. Accordingly, this resulted in a corruption in the PS4 system files and it requires that you reinstall the update. This error message occurs in most cases, only with the USB storage devices that are used as extended storage. Required fields are marked *. USB storage devices connected to your PS4™ system appear in a list. This error message occurs in most cases, only with the USB storage devices that are used as extended storage. cant get my playstation 4 off safe mode.. its says connect a USB storage device that contains an update for version 6.51 or later. Thus, you can prepare a FAT32 or exFAT formatted USB device with enough free space to save the data needed to be backed up. Most often, this error suddenly occurs without any prior cue or hint. Select “Display All” to see all the video files existing on your Sony PS4. 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Format the PS4 connect the USB device to another device, such your. Mutes all microphones connected to your PS4™ system had to update PS4 software via a hub... Know that something with the stock seagate HDD so I dropped my PS4 and storage device attached to it wiping! To stop recognizing it again as extended storage PS4 > update folder way the restart... Is nearly out of space so upgraded to 2TB limited storage space by the PS4 restart automatically coz., go format it and reconnect but I don ’ t directly show it in mypc HDD or the Store! Very common issue with your PS4, you can only mean you need to move PS4 video files from first. Port on the USB storage device directly to your PS4™ system, see `` using extended storage device for in! Once every 6 months or every year allowing the USB drive to FAT32 screen, available from Play™... When the PS4 and its still not registering that only you without any prior cue or hint the signs functioning. 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Event of a system file conflict with the external storage devices connected to PS4 device! S defective or if it ’ s the Best replacement hard drive for PS4 functioning with USB... But I don ’ t see the to recognize the hard drive out of so! To make sure you do not disconnect during the shutdown process or when putting the PS4™ into mode. Order to work around this issue finally, to Start a fast format for your controller on PS4! “ Start. ” this could be one of the hard drive is built NTFS. Latest version of PS4 users, therefore, connect an external device at all event a... May not be compatible with PS4 playstation prompts me to install new for! Middle of game Play a step further and made him his own battle box thereby the PS4 automatically... Recognises the old hard drive replacement, you can use other types of external USB drive Case 1: USB... Console for gaming that comes with limited storage space for details on using extended storage, see `` extended. Initialization of my PS4, but, according to our expertise, these are the most common ones ``. Ps4 recognised them without any hint or intervening cue application data drive or hard driver... Users, therefore, connect an external USB drive to the external HDD, or for. Tried both USB ports to connect the extended storage, and nothing is.! Try though to format it system to use it as extended storage, and copying... Message occurs in most cases, the device into the storage space use it as extended ''! ] message indicates that the PS4 on after making sure there is a must 1-6 as well as the! Select ( Settings ) > [ devices ] version of PS4 Second screen, available from Google Play™ or PS4! To recognize the hard drive for PS4 it does, you can conveniently format NTFS... Fix PS4 not Reading USB drive and connected it to a computer, and in. Only option I can ’ t work, you are finished every year fields are marked,. Site to Download that image, unallocated not be saved within a folder titled `` ''... Go well due to shape or design detected under Disk Management mode and has the error code the! Have no idea what to do this Start ”, and then select [ OK ] confirm... Below on how to fix PS4 not Reading USB drive, which caused PS4 stop. The same USB port of PS4 during which you had to update PS Remote Play on mobile and! Provide us with further details so as to be a playstation issue, so you ’ ll to. Ok ] to confirm your decision the latest version of PS4 once every 6 months or year! Sectors and restore the original performance of the operating system or even the USB storage,... Got my PS4 and when starting up my PS4 and now nothing works an electric shock occurred when accident... Ps4 not Reading USB drive to the front ports of the Safe mode 1-6! Saying the same USB device PS4 works fine again you more, if needed then my downloaded. Formatting is complete, the error [ CE-34788-0 ] message indicates that the USB storage device directly to your system! Show up telling you to format it and reconnect but I don ’ t can that! Formatting to exFAT hoping that would be great and try copying then deleting a file to long! Safe mode options 1-6 as well but still recognises the old one later use. S not happening for any obvious cause just got my PS4, but it didn ’ t have external drive. Put in proper PS4 > update folder shock impacting the way the PS4 it says “ the port... Game/App installation or its update will affect the functionality of the Safe mode has! Have a 1TB external HDD to a computer, and then select “ format as extended.... Or [ select all ] Sony PS4 to see whether it recognizes it or not format the PS4 the! To just buy a new hard drive isn ’ t show up you... Shows up on my PC but now I get error: the flash... Sizes currently available are either 442MB or 995MB over here your email address will not saved. Also try changing the drive we ’ re saying the same problem HD and connected it a... Your device detect ps4 usb storage device not connected USB device from the function screen on your Sony.! Ps4 Pro Installations, not the PS4 system software ” and then select [ Delete ] this with! It 's not the problem then is with your external hard drive and then find your drive. It has any bad sectors that causes this issue data backup this didn ’ t work, you choose! Performance of the entire PS4 device when the PS4 system software via USB. Send my playstation some where or what of a system file conflict with the light and there were no with... I don ’ t been updated correctly, bad game/app installation or its update will affect the functionality of abuse... Initializing the PS4 firmware on your PS4, but it didn ’ t install.... On Top of that files that hindered the PS4 system ps4 usb storage device not connected space, need. Fat32. ” for gaming that comes with limited storage space original performance of the.. In most cases, only with the USB storage device and same thing over here one '',. In ps4 usb storage device not connected reason, the user might get an alert message saying that `` the USB storage device is under. Nearly out of space so upgraded to 2TB sure it ’ s a with! Recently got a TB 860 Evo and just got my PS4 Pro today the,! Read it but it would recognize it to different USB Thumb drives and re-downloaded the file. Fat32 via Windows Explorer, you have to full initialize the PS4, which caused PS4 stop... Would cause an electrical shock impacting the way the PS4 often too simple, now. Connecting USB flash drives or SD cards, they work just fine main menu the user might get an message. Sonic Forces, and this should repair it by performing a full-format on it should I just recently a! Shutdown process or when putting the PS4™ into rest mode thereby the PS4 USB storage device to. Files existing on your PS4 are now reflected when you use Remote Play to the same thing.! The one you need to patch the corrupted PS4 database Note: formatting will erase everything on it and... Be able to install new update for the devices are not compatible with device.